Privacy Policy

Any reputable and reliable online casino has a legal basis for regulating relations with players. One of the main documents in such a database is the privacy policy. Typically, this document reflects the purposes and methods of collecting and processing users’ private details, their rights and obligations, as well as the company’s responsibilities. An important point is that such a document must be based on international and national laws.

Any user who wants to start playing in an online casino should carefully study this policy, since without consent to the processing of personal data you will not be able to use the company’s services. Also, online casinos usually warn that this document can be supplemented and changed at any time. This is necessary to ensure that the policy aligns with current trends in the gambling industry. Therefore, we recommend that players carefully monitor updates on the site to avoid problems.

Websites may also often contain advertisements. Please remember that the company is not responsible for the safety or reliability of such sources. Therefore, if you click on the link and suffer any losses, this will be your responsibility and problems that you must solve yourself.

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Types of data

As a rule, all private details are divided into two categories: personal and non-personal. Below you can find out what the differences are and what information is included in each category.

Personal information

These are the facts that will help online casinos identify the user. As a rule, obtaining such details occurs as follows:

  • Registration and profile verification. In this case, you must fill out special forms that indicate your full name, date of birth, gender, country of residence, address, postal code, mobile number, email address, and identification document;
  • You are participating in competitions or making monetary transactions. In addition to the above personal details, to carry out these procedures you will need information about the payment method, transaction history, bank statement, and so on.

Non-personal information

This category includes everything that the company can receive when you use the site:

  • IP address;
  • Device type and operating system;
  • Browser type and settings, including language preferences;
  • Date and time of entry to the site, as well as session duration;
  • Records of calls and correspondence with customer support.

Application

Online casinos have the right to use your personal details only for lawful purposes. As a rule, this benefits not only them, but also you, and includes the following actions:

  • Providing you with full and trouble-free access to the site;
  • Providing communication with customer service;
  • Analysis and improvement of the company’s activities and services;
  • Development, testing, and implementation of new services;
  • Prevention of fraud, money laundering, and terrorist financing;
  • Development by the marketing department of advertising based on player preferences.

Disclosure

In some cases, online casinos may share your private data with third parties:

  • Cooperation with service providers and payment systems. These parties fill the site with the services that players need. Therefore, in order for the site to meet the needs of users, providers need some data about them;
  • Cooperation with law enforcement or other government agencies. Australian licensed online casinos actively combat fraud, money laundering, and terrorist financing and refer identified violations to the competent authorities;
  • Transfer, purchase, or sale of a business. In these situations, the online casino will be required to disclose the players’ confidential details. This can also be carried out as part of fulfilling the conditions of other transactions.

You don’t have to worry about such procedures, as companies check third parties for security standards and the ability to provide reliable transmission. In addition, the parties sign a confidentiality agreement.

Cookies policy

In order to improve the quality of service, online casinos use cookies. These small text files are installed in your browser when you open a website. Cookies record your activities on the site and track your preferences. There are several varieties:

  • Sessional. This means that they are only valid while you are on the site. Once you end your session, cookies are automatically deleted from your device;
  • Permanent. These files are stored on your device even after you leave the site. As a rule, their duration is determined by the privacy policy;
  • Analytical. These cookies collect information in an anonymized form about all website visitors and their behavior. This helps to further adapt the site to their needs;
  • Functional. These files help differentiate your preferences from thousands of other players, save your choices, and make subsequent sessions better.

Restriction of minors

Australian online casinos do not accept players under 18 years of age. Employees carefully check the age of each new user. However, if you believe that a minor has somehow created a profile on the site, then immediately report this to customer support. This is necessary for the company to block such an account and delete all personal details about the minor.